12 Best Session Recording and Playback Tools in 2021

Session Recording tools are analytics tools that let you record everything your users do on your web-page without slowing down the website. You can watch everything what your users were doing on your website including click, mouse scroll, etc. These tools help you get to know how your site is used by letting you watch real users browse and use your website. Analyzo has listed the best Session Recording & Playback tools that you can choose from based on your requirements. Click on Quick View to see plan features or compare plans across companies.

Best Session Recording and Playback Tools

Price : Free - Custom

Smartlook is a simple tool which records the screens of real users on your website. You can see what visitors clicked with their mouse, what they filled into a form field, where they spend most of their time, and how they browse through each page.

Price : Starting from $29/month

Mouseflow is a website analytics tool that offers session replay, heatmaps, funnels, and form analytics.
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Price : Pay-As-You-Go

Hotjar is a new and easy way to truly understand your web and mobile site visitors. It helps your business find hottest opportunities for growth.

Price : On Request

SessionCam helps you analyze customer interaction on your website and automatically identifies potential barriers to conversion. SessionCam records users on your website in real-time, capturing and analyzing all customer behavior.

Price : Free - Custom

MouseStats is a comprehensive conversion rate optimization suite, which provides user experience analysis and related services to boost the conversion rate.

Price : On Request

Clicktale taps into the wisdom and behavior of millions of visitors to help businesses deliver amazing digital experiences to their customers. Its unique behavioral data, clear visualizations, and world-class customer experience expertise give enterprises concrete answers to their critical questions.
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Price : $10/month - On Request

Lucky Orange helps you see exactly how many people are on your site and how they found you. It lets you quickly compare historical statistics and see what keywords, locations, referrers, tweets, languages, etc. are driving traffic and behaviors on your site, all filterable by behavior tags.
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Price : Free - $499/month

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again. See exactly what users are looking for and how they use your site.
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Price : Free - On Request

FullStory is an app that captures all your customer experience data in one powerful, easy-to-use platform. Their tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation.

Price : Starting from $9/month

Hoverowl is a powerful all-in-one platform that helps with screen recordings, heatmaps & analytics for your website.

Price : From $89/month

Wisdom records website visitor sessions, allowing teams to watch every customer's experience, live and historically.

Price : Starting from $9/month

SeeVolution takes the guess work out of the equation. Its Recorded Sessions tool provides an up close and personal view of your users experience.You can efficiently tweak specific scenarios: filter recorded sessions by country, number of pages viewed, and session duration.

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FAQ's for Session Recording and Playback Tools

Can I download videos of what users do on my website?

Some session recording tools like Mouseflow and Inspectlet allow you to save important recordings locally. This enables you to keep a permanent copy of a session recording for you and your team. This feature, however, is usually limited to paid plans.

After how long can I see a video of a user on my website?

Videos become available for viewing as soon as a session ends. You can view these videos almost immediately after a session gets terminated.

Can I track specific users on my website?

You can use tags to show customer info in your session recording tool to see who is actually browsing on your website. You can link customer’s name, email or any other info from your system. This gives you greater insight and context about the visitor’s behavior.

How many user sessions can I record?

You can record hundreds to thousands of user sessions using session recording tools. Free ones usually let you record up to few thousand sessions, whereas, the paid ones allow you to record as many as tens of thousands of sessions. Analyzo has listed the best session recording and playback tools for you to choose from based on your requirements. Some of the most popular ones are Clicktale, Mouseflow, LuckyOrange and Inspectlet.

Will these tools slow down my website?

Session recording tools and software make sure that while recording behavioral data of your visitors, they don’t slow down your website or impact the visitor experience in any manner.

What features should I look for when selecting a tool to record user visits on my website?

How do you decide which is the best user session recording tool? What are the factors you should consider while deciding which tool to finalize? There are multiple parameters that one should take into account:
  • Integration - How easy it is to set up and start using
  • Support -A good software provider will always be there to help its customers whenever needed.
  • Performance & Stability - While recording sessions, there should be no impact on speed and performance whatsoever in the end user’s experience.
  • Session filtering - Tagging sessions in the backend, starring them and being able to filter based on session length are important factors.
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