20 Best Live Chat Tools in 2017

Live Chat Tools provide a way to interact with your website visitors while they are on the site. Its a great way to increase your sales/conversion rates and to better understand problems and frustrations the customers are facing while using your website. If used correctly, live chat tools have the ability to increase conversion rate by giving customers instant access to a live support agent. Analyzo has listed the best Live Chat Tools that you can choose from based on your requirements. Click on Quick View to see plan features or compare plans across companies.

Best Live Chat Tools

Price : $19.95/user/month - Custom

Velaro is the largest independently owned live chat provider in the industry. For over a decade. the company has helped improve the performance of company websites, whether the goal is to increase leads, online transactions or improve customer service.
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Price : $29/Month - On Request

Comm100 Live Chat provides highly secure and reliable chat services to both large and small businesses. The advanced chat routing and reporting features enable businesses to manage live chatteam efficently and effictively.Customization is allowed and optimized for mobile devices.

Price : $19/month - Custom

LiveChat provides a top-of-the-line chat service that is typically found only in enterprise-level implementations. From an open and customizable application programming interface (API), which developers can use to bridge to other applications, to robust customization, which allows you to redesign chat window.
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Zoho SalesIQ
Price : Free - $129/month

Zoho's SalesIQ is a hassle free livechat software re-imagined for business growth. Start proactive online live chat with your website visitors and provide live customer support. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Never miss an opportunity to interact with your prospects.

Price : Free - $39.99/Agent/Month

ClickDesk is an easy to integrate online chat tool that supports Skype. The look and feel of the chat widget can be customized - You can choose between a classic chat bar at the bottom of the site or a chat button. ClickDesk also has an offline mode where when no agent is online, users can fill in their phone number/email ID to request a call back.
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Price : On Request

BoldChat’s modern, intuitive UI was specifically designed to make agents more efficient and effective. It’s entirely web-based for ease of use and universal access, and includes helpful shortcuts to help agents work faster.

Price : $60/agent/month - Custom

SnapEngage is a live chat software for sales and support teams. Whether your goals are boosting sales or customer satisfaction, conversations with real humans are the key to happy customers. Guide a casual visitor into a sale or turn a frown upside down.

Price : Free

tawk.to is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page. It is jam packed with all the features you need to provide winning customer support - it is lightning fast, reliable and scalable.

Price : Free - $95/month

Crips offers a simple way to communicate with users. Know what your clients want, adjust to their needs & problems. Answer questions from customers on what they buy. Chat with your readers and get feedback on content you write. See who’s on your website, see their identity and photos.

Price : Free - $90/Agent/Month (billed annually)

Kayako offers three services: Case, Fusion and Engage. Case is focused on ticketing, Engage is Kayako’s live chat service and Fusion offers both.Kayako’s live chat software provides its users the ability to connect with their clients through either an Internet chat or VoIP.

Pure Chat
Price : Free - $99/month

Pure Chat is more than just a live chat software. The ability to see every person who is on your website right now helps you understand traffic patterns, identify promising leads and engage visitors in an unprecedented way.

Price : Free - On Request

Userlike provides live chat for website and mobile support. Help your customers when it matters, where it matters. Your customers are mobile. Serve them through a mobile optimized chat window and its Messenger Channels — WhatsApp, Facebook Messenger and Telegram.
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Price : Free - $99/agent/month

Freshdesk's live chat solution integrates seamlessly with your helpdesk. It lets you make customers happy in real-time, build meaningful relationships and give them prompt, concise answers when they need them the most.

Tidio Chat
Price : $15 - Custom

Live Chat, Messenger, Email - you have it all in one place with Tidio Chat. It takes seconds to communicate with your customers. You will never leave your customers without an answer again. No matter what way you communicate with your customers - it’s all automated.

Price : Free-$17/Operator/Month

Olark provides a wide variety of template designs and color options for its live chat tool. You can also use custom templates and edit the CSS to modify the look and feel of the chat tool. It can be integrated with a number of CRM solutions like Assistly, Highrise, Salesforce, Webhooks and Zendesk.
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Price : Free - $23.75/agent/month

Instantly answer your visitors questions with Smartsupp. You will receive a notification every time a visitor starts a chat conversation with you. Watch video recordings of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding the behavior of your customers.

Price : $53/month - $79/month

Intercom makes communicating with your customers simple, personal, and fun for everyone. It is an innovative CRM application which let you interact with your customers/users either by email or live on your website when they are browsing it.

Zendesk Chat
Price : Free - Custom

Zendesk Chat (formerly known as Zopim) is a live chat support widget on your website that lets you chat with and sell directly to your online customers. Zopim works on nearly every browser, IM client and mobile phone. It is easy to install and move around on the site, which makes it very useful.
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Price : $12/month - $59/month

Live chat software extends your connectivity in real time. Customer Portal allows you minimize your costs and workload and support your customers even when offline. It supports multiple devices so that you can check your pending tickets and chats anywhere.

Price : Free - Custom

Drift is a messaging app that makes it easy to interact with your website visitors and customers in real-time, from anywhere. You can use Drift inside your website or app and easily chat with your customers in real-time.

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