9 Best Knowledge Base Software in 2021

Knowledge Base Software help your business to set up a knowledge base and share information, documents & files, support FAQs and training material with staff & customers in categorized way. Get competitive edge over rivals by setting up an efficient customer support knowledge base. Reduce time spent on customer support, improve productivity of employees and save precious time wasted on searching information. It helps set up a system which allows your staff, customers and partners to access information locally or over the internet. Analyzo has listed the best Knowledge Base Software that you can choose from based on your requirements.

Best Knowledge Base Software

Price : $199/month - On Request

With Helpjuice, get fewer support emails and more happy customers. Easy-to-use knowledge base software guarantees 50% less support emails and more happy customers. Helpjuice helps you get the most out of your knowledge base. All knowledge is centralized in a single knowledge base.

Price : Free - Custom

Help customers help themselves by building a knowledge base – a self service experience that improves customer satisfaction and reduces support requests. Zendesk knowledge base software is simple to customize and use – as an internal knowledge base, IT knowledge base, or a customer facing resource.

Price : $49/month

Intercom makes communicating with your customers simple, personal, and fun for everyone. It is an innovative CRM application which let you interact with your customers/users either by email or live on your website when they are browsing it.

ProProfs Knowledge Base Software
Price : Free - $349/month

Easily create online FAQ, self service or internal knowledge base with ProProfs. Reduce customer support tickets and manage employee knowledge with an easy-to-use tool. Create a secure, online resource center where employees can easily find and share information.

Crisp Knowledge
Price : Free - $95/team/month

With Crisp Knowledge, you can like any brand and create a public website with content to help your users understand your product. Crisp Knowledge helps you set up your custom domain and your own colors to unify your branding.

Price : Starting from $49/month

With HelpDocs, you can create a fully-featured knowledge base that not only helps guide customers but also helps drive down support ticket volume. HelpDocs gives you the tools to create great-looking, readable docs.

Price : Free - $25/month

SlimFAQ makes FAQ creation and access super simple. Every FAQ built on SlimFAQ looks great on any platform and device, comes with fast full-text search and a sleek integration with Intercom, WordPress and Shopify.

Price : Free - On Request

HelpSite.io is a simple service to help you setup the perfect support center, or "help site". HelpSite.io only exists to help you build the best possible help center for your users.

Price : $29/month - $179/month

Timelapse was born out of the simple observation that most organizations, if not all, could benefit from storing and sharing knowledge both internally and externally.

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