20 Best Customer Relationship Management Software in 2018

Customer Relationship Management (CRM) is a system for managing a company’s interactions with current and future customers. It involves using tools to organize, automate, and synchronize sales, marketing, customer service, and support. CRM software help your business provide your customers the same experience with your brand, regardless of where the interaction takes place—on social media, online, in-store, on your mobile app, on your website, or through the call center. Customer management is one of the top priorities of any business as it is the most important factor controlling the profitability of all businesses ranging from small companies to giant multi-nationals. It is an all-in-one tool for sales and marketing, managing contacts and processes, business intelligence and superlative customer services. Analyzo has listed the best CRM software that you can choose from based on your requirements. Click on Quick View to see plan features or compare plans across companies.

Price : $25/user/month - $300/user/month

Salesforce's CRM solution offers a full range of features and functionality, at a cost that is scalable to fit any business. To grow revenue, you need more than a simple customer relationship management application—you need Salesforce.

Price : On Request

Whatever the size of your business, Sage can help meet your sales, marketing and service needs. Keeping on top of performance is key to running a successful sales team. With the right sales metrics at your fingertips, you can easily identify problems and take action.
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HubSpot CRM
Price : Free

HubSpot CRM makes it easy to organize, track, and grow your pipeline. Get deeper insights on every lead, monitor deals, and stay organized with ease. HubSpot CRM automates the tasks salespeople hate and takes minutes to learn – not months. That means doing more deals and less data entry.
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Price : Free - $129/user/month

Insightly is a Web Based CRM system for small businesses. Manage leads, contacts, organizations, partners, vendors and suppliers. See everything from background, email history, events, projects or opportunities.

Price : $40/user/month(billed annually) - $150/user/month(billed annually)

SugarCRM is the cure for overblown, oversold CRM. With Sugar you get a simple user interface, industry-leading customer experience, and an intuitive customization platform. It provides an easy-to-use CRM interface focused on features that matter and nothing more.
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Zoho CRM
Price : Free - $100/user/month (billed annually)

Reach out to prospects at the right moment, engage them across every channel, and close more deals the smarter way with Zoho's CRM software. It is an ideal CRM offers you a solution to simplify your processes from day one.
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Oracle CRM
Price : On Request

Oracle CX Cloud Suite helps companies leverage the customer experience to differentiate, innovate, and improve business results. It is one of the most complete, integrated, and extensible customer experience solution available in the market.

Agile CRM
Price : Free - $79.99/user/month

AgileCRM comes with a complete marketing automation, telephony, helpdesk, web engagement, social media integration, email campaigns and mobile marketing solution for your business. Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging.

Base CRM
Price : $45/user/month - $145/user/month

Base is an all-in-one sales platform. It enhances your sales team’s processes, productivity and pipeline visibility. Base's intuitive user interface removes the friction from deal updates so reps and management are always able to access, analyze and collaborate on up-to-date and relevant deal data.

Price : Free - $59/month

Freshsales offers a set of tools that include integrated email & phone, user behaviour tracking, lead scoring and more, all in one hassle-free CRM package. Make more calls, send targeted emails, and get in touch with your prospects, in just a click.
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NetSuite CRM
Price : On Request

NetSuite’s Customer Relationship Management (CRM) software is a cloud-based solution that delivers a real-time, 360-degree view of your customers. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle.

Price : $36/user/month

Vtiger's CRM solution is integrated across the customer journey, enabling marketing, sales, and support to help you make more holistic decisions. Make more insightful sales decisions with a 360-degree historical view of every contact. Increase sales wins with detailed sales deals, and automatic notifications.

Microsoft Dynamics CRM
Price : From $210/user/month

Break down the silos between your business processes and applications with Microsoft Dynamics 365—intelligent cloud applications that connect data across sources, drive intelligent decisions and outcomes, and transform your processes from end to end.

Price : $12/user/month - $75/user/month

Pipedrive is a sales management tools that gets your sales organised. Because you cannot control outcomes, only your activities, Pipedrive helps you plan your actions so that no deal falls through the cracks.

Price : $22/user/month - $79/user/month

Nutshell is the CRM your sales team will actually use. While Nutshell offers all the standard CRM features (and more), it means nothing if your team doesn’t use it. That’s why it goes beyond features, delivering the tools, tips, and support sales reps need to win more deals.

Price : $14/user/month - $95/user/month

Salesboom is a cloud-based CRM Software system solution for a broad range of sales and marketing applications that requires basic CRM tools and pipeline management. It provides essential insights into cross selling & upselling opportunities.
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Price : $29/user/month - $59/user/month

Pipeline Deals provides a platform that helps you to grow your business, close more deals faster, and increase revenue. It helps you engage with the right person at the right time. It helps you save time by allowing you to view, update, and take action with your leads and deals, at one place.

Price : $25/user/month

Nimble provides an intelligent relationship platform that updates itself with relevant prospect and customer information from dozens of data sources. Have everything about team customer engagement at your fingertips.

Price : Starting from $25/user/month (billed annually)

LeadSquared is a cloud based complete marketing and sales automation software that allows your organization to automate the marketing. It focuses more towards making the system work efficiently and also helps your organization to reach the needs using the least possible manual efforts.

Price : Free - $19.99/user/month

Cloze is a step forward. Beyond the old address book that, even as an app, is just a collection of names and numbers. Beyond empty boxes like CRM that view people only as transactions that can be "won" or "lost". Cloze was founded to unlock your "relationship gold".

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