5 Best Cloud Communications Platform (US) in 2021

Cloud Communications Platform allow developers to embed voice, messaging and video directly into software/web applications. Unlike a traditional infrastructure, communications are available without the burdens of capacity planning, carrier contracts, telecom hardware integration, and fragmented security. Analyzo has listed the best Cloud Communications Platform for USA that you can choose from based on your requirements. Click on Quick View to see plan features or compare plans across companies.

Best Cloud Communications Platform (USA)

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Twilio provides business communications solution that enable phones, VoIP, and messaging to be embedded into Web, desktop, and mobile software. The company provides a cloud application programming interface that developers can interact with to build intelligent and complex communications systems.
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Nexmo provides innovative communication APIs that bridge traditional voice and text services with cloud communications. Nexmo enables applications and enterprises to make phone calls or send and receive text messages with ease to improve user experiences, no matter where in the world the customers are located.

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Sinch is a cloud-based, mobile communications platform that makes adding Voice, Verification, Video, SMS, and IM into apps easy. Sinch removes the complexity of building and maintaining complex communications infrastructures, and handles the heavy lifting with a simple to integrate SDK that any developer can use.

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Plivo is a Cloud API Platform and a Global Carrier Services Provider for Voice Calls and SMS. Their mission is to simplify global telecom and enable access to quality cloud communications at a low cost. They offer HTTP APIs that let users add Voice and SMS capabilities to any web or mobile app.
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Tropo makes it simple to automate communications, connecting your code to the phone network with both voice and messaging. You use the web technologies you already know and Tropo’s powerful cloud API to bring real-time communications to your apps.

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FAQ's for Cloud Communications Platform (USA)

What is a Cloud Communications Platform?

A Cloud Communications Platform focuses on integrating multiple types of communications, such as, Text, Voice, Video, and so on, into a single easy-to-use platform to provide feasibility and seamless communication. A Cloud Communications Platform can basically be defined as an integrated platform that provides internet-based communication.

What are the features to look for in a Cloud Communications Platform?

Call Recording: It is an important feature to have in case you want to listen to your call again on a later stage.
IVR Voice Menus: If you have a lot of inbound calls that do not require human interaction, you can use IVR Voice Menus to save time and use it where human interaction is needed.
Multi-Language Support: Multi-Language Support is useful if you have customers calling from different countries.

What is the advantage of a Cloud Communications Platform?

A Cloud Communications Platform acts as a central repository for storing and processing various types of communications, such as, Email, Voice, Video, Text, etc. All data is hosted on the cloud which makes Cloud Communications Platforms reliable, secure and scalable as per needs. They also provide additional handy features, such as, backups, etc.

Which is the best Cloud Communications Platform?

There are many Cloud Communications Platforms available in the market and Analyzo has listed the best of them for you to choose from based on your requirements. Some of the most popular ones are Twilio, Nexmo, Sinch and Plivo.

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