Grow your business through better customer service. Go beyond the helpdesk with Kayako - a unified customer service platform.
Kayako helps you understand your customer better - so you can provide the right support at the right time, in their context. Kayako removes the distance between your team and your customers - so you can provide better support, quicker. Your customer wants more than just delight. Surprise them with effortless customer service that makes a difference. See all of your customer’s information in the context of the conversation so you can get more personal. Talk to your customers wherever they are, and easily switch between channels without starting over. Give the whole company a single place to learn about and support your customers, together.
TeamSupport is help desk software built for B2B (business to business) support. It helps improve efficiency, reduce support costs and increase customer satisfaction through collaboration, ticket automation, and visual support tools that help clarify and streamline communication.Help Desk Software TeamSupport
TeamSupport's target customers are software and technology companies who provide external customer support to businesses (B2B). The software is designed for B2B support and includes unique functionality designed for that space,Help Desk Software TeamSupport
Help desk software facilitates the smooth delivery of customer service at various stages from the front desk, which answers FAQs or common issues, to supervisory and management levels until a complex problem is resolved. DuringHelp Desk Software
There are a number of services which have free plans with restricted features. If you run a small firm and have less number of customers coming to your website, you can opt for any free plans offered by Freshdesk, Zoho, andHelp Desk Software
Freshdesk in my opinion seems to have the best ticket management system. More customer conversations die unanswered in a support representatives mailbox than in all other places combined. Email is a great place to pass acrossHelp Desk Software