8x8

8x8 by 8x8

8x8 Inc. is the provider of secure and reliable cloud-based unified communications and virtual contact center solutions to more than 40,000 businesses and government agencies operating in over 40 countries across six continents. It provides with very useful integrations with NetSuite, Salesforce, Zendesk, 8x8 CRM, Hosted Microsoft Dynamics and Zoho. It allows you to duplicate your operations with fast and easy failover and this is available as a companion service to 8x8 Virtual Contact Center or a backup service for your premises-based call center solution. Its virtual contact center supports IVR, Skills-based Routing, Virtual Queue, Audio Production Store and Direct Agent Routing.

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Plan

Companies

  • 8x8

Pricing

  • On Request

Free Trial


Live Demo


Included Minutes

  • Unlimited

Toll Free Minutes

  • Custom

Toll Free cost

  • Custom

Conferencing Minutes

  • Unlimited

Conference Cost

  • Free

Voice Call Features

Call Waiting


Call Forwarding


Call Queue

  • On Quote

Call Park


Call Screening


Call Recording


Call Transfer


Follow Me


Direct Inward Dial


Three-Way Calling


Dial By Name


Extension Dialing


Caller ID


Calling Card


Click to Call


Voicemail-to-Email


Voicemail


Reporting & Monitoring

Dashboard


Call Logs


Online Call Management


Caller ID Blocking


Telemarketer Blocking


Do Not Disturb


Voice Automation

Virtual Receptionist


Auto Attendant


Multi-User Functionality

Ring Groups


Hunt Groups


Conference Bridge


Video Conferencing


Web Conferencing


Online Meetings


Hosted PBX


Group CNAMs


Service Numbers

Toll Free Number


Local Number


International Number

  • $14.99/Number/Month

International Calls


Number Porting


Keep Your Existing Number


General Features

Answering Rules


Business Texting


Greetings


Music On Hold


Contact Integration


Directory Assistance


Internet Fax


Activation Fee

  • Custom

Add-on

Group Paging

  • Custom

Mobile Platforms

  • iOS
    Android

Softphone


Integrations

  • Zendesk
    Outlook
    Salesforce

Customer Support

Contact Form


Phone Support


FAQs


Resources


Live Chat




Video

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