Jira is an issue tracking software that provides bug tracking, issue tracking and project management. It allows users to resolve issues through multiple workflows. The Workflow Validator streamlines the workflow management and real-time visibility. The Jira Service Desk provides you with SLAs, customizable team queues, real-time reporting and streamlines customer requests. Its flexible defect tracking system can be integrated with your code and development environment. It has an add-on called Jira Agile which capture, assign and prioritize your work with efficient project management. Atlassian Marketplace powers Jira with over 800 add-ons and extensions for various functionalities and pre-defined workflows. This tool has the capability to import issue and projects from any other bug tracker. It has a strong mobile support option via HTML 5 interface without any download.