GoToAssist is a remote access solution which enables your customers and your technicians share their screen and hand-over keyboard and mouse control. It lets you easily access your customer’s system information, including hardware and software configuration.
Key features:
- Securely send and receive files in a live or unattended support session – useful for applying patches, updates and more.
- Easily switch or scroll between all of your customer’s monitors.
- Host up to 8 sessions simultaneously per technician.
- Draw, highlight and point to items on the customer’s screen.