HelpSite.io is a simple service to help you setup the perfect support center, or "help site".
Most websites need a help or support section for customers or users to go to when they have questions or problems. It needs to provide quick answers to common problems and questions, and it needs to provide an easy way for getting in touch with the business when they still have a problem.
Traditional help desk software offers functionality for building a support site. But to them it's one small item within a very long list of features, and certainly not their product's main focus, so they don't spend a lot of time perfecting it. Help desk software focuses much more on the ticket handling side of things.
HelpSite.io only exists to help you build the best possible help center for your users. You don't login to HelpSite.io to answer individual support emails or assign tickets to agents. We just focus on one specific part, and try to do that really well.
HelpSite.io provides the easiest way for you to create a comprehensive set of helpful articles and answer frequently asked questions through our simple admin interface. You populate your help site with answers to common questions and other helpful information.
The importance of context-sensitive help in knowledge base management has been constantly increasing. During the last several years, it’s become a popular means of providing the quality client service due to its simplicity andKnowledge Base Software ProProfs Knowledge Base Software