Spark TG is Cloud based Unified Contact Center Solution provider based in India. It provides hosted advanced IVR, mobile applications and integration services in India and the United States. Its key services includes Development of custom inbound/outbound IVR, Contact center solutions, Natural language understanding, Voice enabling a website, Content management systems, Data transformation, and Legacy system integration. The Cloud Telephony API by SparkTG allows applications to control telephony functions between a computer and telephone network for data, fax, and voice calls. Its major features include voice broadcast, GPS tracking system, virtual receptionist, Fax 2 Mail, tele-conferencing , live agent status and call tracking , real time reporting and automated follow-ups.