Knowlarity

Knowlarity by Knowlarity
Price: On Request

Whether you are a small company or a large enterprise, you can improve and better manage your customer communication over calls and SMS's using Knowlarity's cloud telephony solutions. Its cloud telephony solutions have been designed to help companies at any stage, with their customer communication requirement. Some key features are:

  • Its system scales as per your demand without you having to worry about that peak call load.
  • Manage your caller with custom hold music, routing policy specialized agents.
  • Give a personal touch to your callers it could be language, location, first time caller or returning caller.
  • Give your customer real time update on how far they are from reaching to and agent on the other side.
  • Super Receptionist routes calls to the right agent at the right time, every time. Customer can be routed based on IVR selections, customer history, agent availability and more.
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Questions
What are the call charges for Exotel?

Exotel charges 40 paise for local incoming calls, 80 paise for local outgoing calls, 75 paise for STD incoming calls and Rs. 1.15 for STD outgoing calls in India.

Virtual Phone System providers in India Exotel
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Plan

Companies

  • Knowlarity
  • Knowlarity
  • Knowlarity
  • Knowlarity

Pricing

  • On Request
  • On Request
  • On Request
  • On Request

Free Trial


Number of Free Minutes


Number of Users Agents

  • 2
  • 4
  • 6
  • Custom

Basic Features

Blacklisting


Welcome Greeting


Click to Call


Time Based Routing


Advanced Call Forwarding


Call Tracking


Calling Queues


Advanced Features

Multi Language Message


Custom On Hold Music


Multi Level IVR


Location Based Routing


In Call Transfer


Role Based Access


Custom Sender ID


Additional Features

Conversation Notes


Real Time Analytics


Call Logs


Call Recording

  • 1 month
  • 3 months
  • Unlmited
  • Unlmited

Custom Reports


International Calling


Toll Free Number

  • Add-On
  • Add-On
  • Add-On

CRM Integration


API Integration


Suppport

Email


Phone


Chat




Video

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