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Knowlarity by Knowlarity
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Price: On Request
Whether you are a small company or a large enterprise, you can improve and better manage your customer communication over calls and SMS's using Knowlarity's cloud telephony solutions. Its cloud telephony solutions have been designed to help companies at any stage, with their customer communication requirement. Some key features are:
- Its system scales as per your demand without you having to worry about that peak call load.
- Manage your caller with custom hold music, routing policy specialized agents.
- Give a personal touch to your callers it could be language, location, first time caller or returning caller.
- Give your customer real time update on how far they are from reaching to and agent on the other side.
- Super Receptionist routes calls to the right agent at the right time, every time. Customer can be routed based on IVR selections, customer history, agent availability and more.
Questions
What are the call charges for Exotel?
Exotel charges 40 paise for local incoming calls, 80 paise for local outgoing calls, 75 paise for STD incoming calls and Rs. 1.15 for STD outgoing calls in India.
Virtual Phone System providers in India Exotel
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Plan
Companies
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Knowlarity
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Knowlarity
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Knowlarity
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Knowlarity
Pricing
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On Request
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On Request
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On Request
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On Request
Free Trial
Number of Free Minutes
Number of Users Agents
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2
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4
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6
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Custom
Basic Features
Blacklisting
Welcome Greeting
Click to Call
Time Based Routing
Advanced Call Forwarding
Call Tracking
Calling Queues
Advanced Features
Multi Language Message
Custom On Hold Music
Multi Level IVR
Location Based Routing
In Call Transfer
Role Based Access
Custom Sender ID
Additional Features
Conversation Notes
Real Time Analytics
Call Logs
Call Recording
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1 month
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3 months
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Unlmited
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Unlmited
Custom Reports
International Calling
Toll Free Number
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Add-On
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Add-On
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Add-On
CRM Integration
API Integration
Suppport
Phone
Chat
Video
