IBM Enterprise Content Management

IBM Enterprise Content Management by IBM
Price: On Request

IBM Enterprise Content Management offers content services and solutions that support your digital transformation and help you build a cognitive business that is confident, efficient, and competitive. IBM offers the complete set of Enterprise Content Management capabilities to capture, protect, activate, analyze and engage with content for greater insight and action.

Enterprise Content Management solutions enable an organization to take full advantage of the customer information and company knowledge embedded in their content. Previously unstructured and unavailable, content comes alive in digital business applications that engage customers, automate business processes, enhance collaboration, and govern and protect content throughout its lifecycle.

Key features -

  • Multi-channel capture supports scanners, fax, and digital files like PDF and images that come from applications and mobile devices.
  • Seamlessly integrate content into line of business applications and support high scale business transactions. Rapidly build content based solutions for faster time to market.
  • Create exceptional customer engagements with a complete view of customer interactions across your channels.
  • Deploy content management departmentally or enterprise-wide, locally or globally with high performance, high volume and scale.
  • Manage your content where it is created. Securely collaborate on and share content where and when it is needed from any device. Protect it and make it easier to find. Implement enterprise archival and retrieval. Deploy it in the cloud, on-premise, or hybrid.
  • Quickly capture both paper and digital documents wherever they enter your organization. With automatic classification and extraction of data, you can accelerate client related business processes and reduce overall operations cost.
  • Present the relevant information for cases in context of content-related processes like customer service, loan applications or claim adjudication.
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