Smartlook is a simple tool which records the screens of real users on your website. You can see what visitors clicked with their mouse, what they filled into a form field, where they spend most of their time, and how they browse through each page. It helps you identify 3 key elements on your website: it points out any user experience problems, tells you why visitors leave the website, shows what convinced customers to make a purchase.
Play video recordings of visitors and see what they actually do on your website. It helps you reveal mistakes and find out what to improve. You see visitor’s mouse movement, where he clicked and how he handled filling of forms. Smartlook shows all recordings of a visitor in one place. This gives you greater insight and context about the visitor’s behavior. E.g. a visitor came to your website from a Google ad and browsed a few products. Two days later he came back via your Facebook post and finished the purchase. We generate click, move and scroll heatmaps from the recordings.
Watch where your visitors click and how far they scroll down the page. Do they click the buttons you want them to? Do they scroll to content you want them to read? Find out all of that in heatmaps. Find the important visitors using filters. You can filter visitors who were in shopping basket, pricing or other important pages. When you discover bad user experience on your website, simply send a link with the recording to your UX designer or developer, so everyone can see what the issue is. You can have an unlimited number of websites under your Smartlook account. You can also get invites to access your clients’ accounts.
By recording user sessions, you can see everything your users do on your website by watching video recordings of real users sessions. It captures every screen, tap, swipe and action by using an SDK integrated into your app. BeingSession Recording and Playback Tools