Vtiger's CRM solution is integrated across the customer journey, enabling marketing, sales, and support to help you make more holistic decisions. Make more insightful sales decisions with a 360-degree historical view of every contact. Increase sales wins with detailed sales deals, and automatic notifications. Communicate through a call, email, or Tweet, and capture it all in Vtiger. View pre-built insights, or build your own custom reports, charts, and forecasts. One support center for cases from email, phone, chat, social, and portals. Make support more efficient, with self-service portals and a knowledge base. Apply custom SLAs for any case condition, and automate escalations when at risk of violating. See insights about team, process, and pipeline efficiency, or build custom reports. Capture leads from email, webform, and other data sources. Segment leads using any data, and enroll them in bulk, drip, or autoresponder campaigns, and measure campaign performance and profitability.
Target customers: Vtiger CRM is an easy to use, fully customizable CRM software specially designed for small and medium sized businesses. Any business that wants to better manage customer data, accelerate sales process, and excelCRM Software Vtiger
This question is hard to answer without considering which competitor we’re talking about.But we can answer why Vtiger CRM is so uniquely positioned. Long History, started in 2004It gave us the luxury of several iterations toCRM Software Vtiger