Drift is a messaging app that makes it easy to interact with your website visitors and customers in real-time, from anywhere. You can use Drift inside your website or app and easily chat with your customers in real-time. The Driftbot chatbot routes customers to the right support agent and responds with relevant Help Doc articles right in the chat conversation. It also includes surveys in your website and follow-up with targeted emails based on pages visited or chat conversations. Drift has integrations available with Slack, Hubspot, Drip, and WordPress. It is now available for iOS and its Android app is coming soon.
You can customize literally everything within the widget apart from the font. Colors, positioning, theme, and texts, even "Operator is typing" can be changed to what you want it to appear. 26 Supported languages thatLive Chat Tools Tidio Chat
Absolutely! Tidio allows users to rate any chat they had with an operator. The operator can also send a question to the customer he is chatting with if they would like to rate their conversation which will pop up in the chat. AllLive Chat Tools Tidio Chat
Yes, it allows rating of chat experiences. It also provides post chat survey to get the feedback about agent from customer.Live Chat Tools Clickdesk
You can customize the chat window from your admin dashboard. You can change the theme, colors, position and avators. We also provide Custom CSS to fully customize the chat widget in our Enterprise plan.Thanks,Live Chat Tools Clickdesk
We offer to rate the conversation in chat transcripts customer's receive after the chat, they have 3 possible options- great, okay, poorly. This is available in Unlimited plan.Live Chat Tools Crisp