Intercom Inbox provides your business with everything your team needs to solve customer problems faster with an integrated help desk.
Help customers as a team via in-app or website chat, email, and social - all in one place. Manage support requests from all channels in one place. Spend time solving problems, not doing repetitive tasks.A fluid, fast, and fun support experience for everyone. See your team’s performance, spot trends and plan ahead.
A collaborative team inbox provides all the context you need to support customers faster and smarter. Use assignment rules to automatically assign conversations to the right teammate or team based on the customer, keywords, and more. Intelligently automate repetitive tasks to free up your team so they can support more customers.
TeamSupport is help desk software built for B2B (business to business) support. It helps improve efficiency, reduce support costs and increase customer satisfaction through collaboration, ticket automation, and visual support tools that help clarify and streamline communication.Help Desk Software TeamSupport
TeamSupport's target customers are software and technology companies who provide external customer support to businesses (B2B). The software is designed for B2B support and includes unique functionality designed for that space,Help Desk Software TeamSupport
Help desk software facilitates the smooth delivery of customer service at various stages from the front desk, which answers FAQs or common issues, to supervisory and management levels until a complex problem is resolved. DuringHelp Desk Software
There are a number of services which have free plans with restricted features. If you run a small firm and have less number of customers coming to your website, you can opt for any free plans offered by Freshdesk, Zoho, andHelp Desk Software
Freshdesk in my opinion seems to have the best ticket management system. More customer conversations die unanswered in a support representatives mailbox than in all other places combined. Email is a great place to pass acrossHelp Desk Software