Freshchat

Freshchat by Freshworks
Price: Free - $49/agent/month

Freshchat's live chat solution integrates seamlessly with your helpdesk. It lets you make customers happy in real-time, build meaningful relationships and give them prompt, concise answers when they need them the most. You can also engage website visitors proactively, and get the conversation going even before they say a word. The best part is, the live chat solution works seamlessly with your helpdesk - no set-up or integration required. Streamline your chat process and make it more efficient by automatically routing chats to the right division in your team. With Freshdesk, your customers can start talking to your support team immediately - right from your website, your support portal, your web application, even using their smartphone, no matter where they are.

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Questions
Can I customize the chat window with Tidio Chat?

You can customize literally everything within the widget apart from the font. Colors, positioning, theme, and texts, even "Operator is typing" can be changed to what you want it to appear. 26 Supported languages  that

Live Chat Tools Tidio Chat
Does Tidio Chat allow users to rate chat experiences?

Absolutely! Tidio allows users to rate any chat they had with an operator. The operator can also send a question to the customer he is chatting with if they would like to rate their conversation which will pop up in the chat. All

Live Chat Tools Tidio Chat
Does ClickDesk allow users to rate chat experiences?

Yes, it allows rating of chat experiences. It also provides post chat survey to get the feedback about agent from customer.

Live Chat Tools Clickdesk
Can I customize the chat window with ClickDesk?

You can customize the chat window from your admin dashboard. You can change the theme, colors, position and avators. We also provide Custom CSS to fully customize the chat widget in our Enterprise plan.Thanks,

Live Chat Tools Clickdesk
Does Crisp allow users to rate chat experiences?

We offer to rate the conversation in chat transcripts customer's receive after the chat, they have 3 possible options- great, okay, poorly. This is available in Unlimited plan.

Live Chat Tools Crisp
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Plan

Companies

  • Freshworks
  • Freshworks
  • Freshworks
  • Freshworks

Pricing

  • Free
  • $19/agent/month
  • $29/agent/month
  • $49/agent/month

Free Trial

  • 21 days
  • 21 days
  • 21 days

Unlimited Chats


Chat Features

Number of Agents


Video Chat


Customize Looks


Simultaneous Chats


Translate Chats


Offline Chatbox


Transfer Files


Complete Visitor Information


Chat Transfer


Multi language Support


Premade Messages


Reporting

Daily Summary


Custom Stat Reports


Customer Satisfaction Report


Export Reports


Chat Transcript


Security

SSL/TSL Encryption


IP Restriction


CAPTCHA Verification


Third Party Intregration

Google analytics


Google translate


CRM Integrations


Netsuite


Open API


Support

Mobile/Web apps


Training


24X7 Support


Additional Features

Extra details




Video

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