Freshchat's live chat solution integrates seamlessly with your helpdesk. It lets you make customers happy in real-time, build meaningful relationships and give them prompt, concise answers when they need them the most. You can also engage website visitors proactively, and get the conversation going even before they say a word. The best part is, the live chat solution works seamlessly with your helpdesk - no set-up or integration required. Streamline your chat process and make it more efficient by automatically routing chats to the right division in your team. With Freshdesk, your customers can start talking to your support team immediately - right from your website, your support portal, your web application, even using their smartphone, no matter where they are.
You can customize literally everything within the widget apart from the font. Colors, positioning, theme, and texts, even "Operator is typing" can be changed to what you want it to appear. 26 Supported languages thatLive Chat Tools Tidio Chat
Absolutely! Tidio allows users to rate any chat they had with an operator. The operator can also send a question to the customer he is chatting with if they would like to rate their conversation which will pop up in the chat. AllLive Chat Tools Tidio Chat
Yes, it allows rating of chat experiences. It also provides post chat survey to get the feedback about agent from customer.Live Chat Tools Clickdesk
You can customize the chat window from your admin dashboard. You can change the theme, colors, position and avators. We also provide Custom CSS to fully customize the chat widget in our Enterprise plan.Thanks,Live Chat Tools Clickdesk
We offer to rate the conversation in chat transcripts customer's receive after the chat, they have 3 possible options- great, okay, poorly. This is available in Unlimited plan.Live Chat Tools Crisp