With HappyFox, handle all inbound requests in one ticketing system. HappyFox provides support for social media by converting private messages from your Facebook page into tickets within your help desk system. Point your support email address into HappyFox’s support ticket system to have all incoming e-mails converted to actionable tickets. Tickets are created for every chat conversation on your website, seamlessly. Easily add chat widget to your support center. When customers are seeking your help through the support forms embedded on your website pages, it is time you have this information in your support ticket software as tickets under predefined categories. HappyFox is a multi-brand help desk system that gives you the freedom to have personalized support centers for all of your brands, managed from one central help desk. Create a customized knowledge base and customer portal replete with your brand names, logos, fonts and information; allowing your customers to connect with the brand they are searching and gather solutions without any hassle.