Samanage offers a service desk solution used by IT and any other internal service provider that dramatically improves visibility, efficiency, and success. It is ITIL-ready, supporting the entire lifecycle – from incident, problem, change, and release management – to help you streamline service management processes. Ensure software compliance, heighten security, and minimize costs. With a fully-integrated service desk, you can gain unprecedented visibility into your hardware and software assets. With consistent visibility into service metrics, you can better understand what’s working and what’s not. From notifications about service level breaches to real-time snapshots into upcoming due dates, Samanage helps you accelerate your service success.
Although Cherwell hasn't revealed their pricing on their website, after going through some third party sources, Cherwell's pricing is estimated to start from $189 per month.
IT Service Management Tools Cherwell