Intercom makes communicating with your customers simple, personal, and fun for everyone. It is an innovative CRM application which let you interact with your customers/users either by email or live on your website when they are browsing it.
Intercom's user database lets you segment your users based on actions that they perform in your app.
The importance of context-sensitive help in knowledge base management has been constantly increasing. During the last several years, it’s become a popular means of providing the quality client service due to its simplicity andKnowledge Base Software ProProfs Knowledge Base Software