WebEngage offers cross-channel communication, deep data driven segmentation and personalization tools for gathering feedback for your business. It stitches all channels unifying communication in a consistent experience. More importantly, the product allows for easily building a nudging communication plan which adopts to user behaviour. With improved targeting, personalization and accessibility, WebEngage radically transforms communication with users.
Make your micro-segments actionable. Create user segments based on who user is and what it does. Create dynamic rolling segments based on historic data. Drive customer retention strategy with right segmentation.
Drive retention via triggered campaigns across Email, Push, In-App, Web, SMS, Web Push. Create cohorent messaging by targeting users' cross-channel profiling.
Talk 1-to-1 with users via deep user profiling and user events. Personalise your engagement campaign based on user behaviour and attributes.
Automate interaction across user's lifecycle with customer journey mapping. Design cross-channel communication workflows to engage your users at their moments of influence.
CloudCherry enables your organization to collect customer feedback at every single touchpoint along the customer journey. It allows you to run surveys across 17 different physical and digital customer touchpoints toFeedback Software CloudCherry
NPS or Net Promoter Score is a measure of customer happiness.It begins with asking your customers simple questions like "How likely are you to recommend this product to a friend or colleague?", and logging their responses.UsersFeedback Software
These days companies are overwhelmed with feedback - from support tickets to social channels to survey response. Without a systematic approach to aggregating and analyzing feedback in one place, Customer Insights teamsFeedback Software Wootric
Yes you can automate the feedback process. We have Workflows, something that most NPS competitors don't have. With a Professional or Custom plan you are able to automate these Workflows which you can set up to get more reviews onFeedback Software Ask Nicely
Yes, we do allow users to provide anonymous feedback. It is a feature we can turn on for an account and there are clients who use this internally for employee feedback as well.Feedback Software Ask Nicely