Gather ideas, organize online documentation and provide support with UseResponse's customer feedback software & help desk ticketing system packed in one simple solution. It is designed for support agents to get best experience with customers on any device using ticketing system, ideas bank and organized online documentation.
CloudCherry enables your organization to collect customer feedback at every single touchpoint along the customer journey. It allows you to run surveys across 17 different physical and digital customer touchpoints toFeedback Software CloudCherry
NPS or Net Promoter Score is a measure of customer happiness.It begins with asking your customers simple questions like "How likely are you to recommend this product to a friend or colleague?", and logging their responses.UsersFeedback Software
These days companies are overwhelmed with feedback - from support tickets to social channels to survey response. Without a systematic approach to aggregating and analyzing feedback in one place, Customer Insights teamsFeedback Software Wootric
Yes you can automate the feedback process. We have Workflows, something that most NPS competitors don't have. With a Professional or Custom plan you are able to automate these Workflows which you can set up to get more reviews onFeedback Software Ask Nicely
Yes, we do allow users to provide anonymous feedback. It is a feature we can turn on for an account and there are clients who use this internally for employee feedback as well.Feedback Software Ask Nicely