UseResponse by UseResponse
Price: From $15/agent/month (billed yearly)

Gather ideas, organize online documentation and provide support with UseResponse's customer feedback software & help desk ticketing system packed in one simple solution. It is designed for support agents to get best experience with customers on any device using ticketing system, ideas bank and organized online documentation.

  • With support center customers can share feedback and submit requests. For agents it’s the tool for management.
  • Connect Facebook, Twitter accounts to your center and all requests from these accounts get into your community.
  • All emails came in mailboxes are converted into tickets according to custom rules.
  • All emails came in mailboxes are converted into tickets according to custom rules.
  • Increase sales by providing instant support with Live Chat widget on any page.
  • Import content to your other systems and collect the data with provided webhooks.
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Does CloudCherry support multiple channels for collecting feedback

CloudCherry enables your organization to collect customer feedback at every single touchpoint along the customer journey. It allows you to run surveys across 17 different physical and digital customer touchpoints to

Feedback Software CloudCherry
What is NPS

NPS or Net Promoter Score is a measure of customer happiness.It begins with asking your customers simple questions like "How likely are you to recommend this product to a friend or colleague?", and logging their responses.Users

Feedback Software
What is Wootric CXInsight

These days companies are overwhelmed with feedback - from support tickets to social channels to survey response. Without a systematic approach to aggregating and analyzing feedback in one place, Customer Insights teams

Feedback Software Wootric
Can I automate the feedback process with Ask Nicely?

Yes you can automate the feedback process. We have Workflows, something that most NPS competitors don't have. With a Professional or Custom plan you are able to automate these Workflows which you can set up to get more reviews on

Feedback Software Ask Nicely
Does Ask Nicely allow users to send anonymous feedback?

Yes, we do allow users to provide anonymous feedback. It is a feature we can turn on for an account and there are clients who use this internally for employee feedback as well.

Feedback Software Ask Nicely
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  • UseResponse
  • UseResponse


  • $15/agent/month (billed yearly)
  • Pay-As-You-Go

Free Trial

Number of Users

  • Unlimited
  • Unlimited

Number of Agents

  • 5
  • 5+

Monthly Active Views

  • Unlimited
  • Unlimited

Number of Reviewers

  • Unlimited
  • Unlimited

Number of Sites

  • 1
  • Unlimited


User Profiles




Google Analytics Integration

Exit Surveys



Multiple Languages






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