Get Satisfaction

Get Satisfaction by Get Satisfaction
Price: On Request

Get everything you need with Get Satisfaction to create a powerful and engaging community your customers will love. Get Satisfaction helps you build lasting value over time, with community platform tools that help you turn a new stream of customer insights into action and profits.

  • Assist customers with buying decisions through customer-generated content.
  • Allow customers to connect with companies and other customers.
  • Design a customer community that is a natural extension of your online presence.
  • Extend customer community into Facebook brand pages to meet customers where they are.
  • Provide customer community experience on any device or OS and on any sized screen.
  • Offer a complete community experience in 12 different languages.
  • View customer community feedback alongside other social channels and push content from the community to Twitter or Facebook.
  • Integrate customer community into CRM to identify upsell opportunities, reduce churn, and get a broader view of customers.
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Questions
Does CloudCherry support multiple channels for collecting feedback

CloudCherry enables your organization to collect customer feedback at every single touchpoint along the customer journey. It allows you to run surveys across 17 different physical and digital customer touchpoints to

Feedback Software CloudCherry
What is NPS

NPS or Net Promoter Score is a measure of customer happiness.It begins with asking your customers simple questions like "How likely are you to recommend this product to a friend or colleague?", and logging their responses.Users

Feedback Software
What is Wootric CXInsight

These days companies are overwhelmed with feedback - from support tickets to social channels to survey response. Without a systematic approach to aggregating and analyzing feedback in one place, Customer Insights teams

Feedback Software Wootric
Can I automate the feedback process with Ask Nicely?

Yes you can automate the feedback process. We have Workflows, something that most NPS competitors don't have. With a Professional or Custom plan you are able to automate these Workflows which you can set up to get more reviews on

Feedback Software Ask Nicely
Does Ask Nicely allow users to send anonymous feedback?

Yes, we do allow users to provide anonymous feedback. It is a feature we can turn on for an account and there are clients who use this internally for employee feedback as well.

Feedback Software Ask Nicely
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Plan

Companies

  • Get Satisfaction

Pricing

  • On Request

Free Trial


Number of Users

  • Unlimited

Number of Agents

  • Unlimited

Monthly Active Views


Number of Reviewers


Number of Sites


Features

User Profiles


Statistics


Segmentation


Customization


Google Analytics Integration


Exit Surveys


Triggers


Branding


Multiple Languages


Support

Email


Phone


Chat




Video

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