Zendesk

Zendesk by Zendesk
Price: $9/agent/month - 199/agent/month (billed annually)

Zendesk, Inc. is a software development company which provides a cloud-based customer service platform that includes ticketing, self-service options, and customer support features. It streamlines your support with timesaving tools like ticket views, triggers, and automations. Its Help Center allows you to build a knowledge base, community, and customer portal. Zendesk provides you with various options for branding and customization of your support. Its tools like NetPromoter Score survey provide you with better customer engagement features. Zendesk’s Benchmark feature allows you to measure your organization’s performance against others. It has mobile apps for iPhone, iPad, Blackberry and Android along with integrations of various business applications like Salesforce and Google Analytics.

Show more
Questions
The best customer support tools for startups on a budget!

Customer Support Service entails assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of the product. Supplying services to producing cost effective and correct use of a product

Customer Support Tools
What CRM tools integrate with Zendesk?

CRM Software is used by marketing and sales teams to keep track of interested third parties details and follow up with them periodically. They help provide insight on the sales cycle.Zendesks go-to CRM tool is Salesforce, which

Customer Support Tools Zendesk
Browse All >>

Plan

Companies

  • Zendesk
  • Zendesk
  • Zendesk
  • Zendesk
  • Zendesk

Pricing

  • $9/agent/month
  • $25/agent/month
  • $59/agent/month
  • $125/agent/month
  • $199/agent/month (billed annually)

Free Trial


Features

Assignment Rules


Supported Channels

  • Email
    Phone
    Chat
    Social Media
  • Email
    Phone
    Chat
    Social Media
  • Email
    Phone
    Chat
    Social Media
  • Email
    Phone
    Chat
    Social Media
  • Email
    Phone
    Chat
    Social Media

Self Service Support


Multibrand Support


Portal Customization


Integrations

  • Base CRM
    Lightning Macros
    Workato
    and many more
  • Base CRM
    Lightning Macros
    Workato
    and many more
  • Base CRM
    Lightning Macros
    Workato
    and many more
  • Base CRM
    Lightning Macros
    Workato
    and many more
  • Base CRM
    Lightning Macros
    Workato
    and many more

Additional Features

  • Service-level guarantee
    Light agents
    99% uptime SLA
    Data center location
    Ability to configure for HIPAA
    Disaster recovery

Collision Prevention


Pre Defined Macros


Prioritise Conversations


Multi Language


Custom Branding


Custom SSL


SLA Management


Custom Roles and Permissions


Support

Email


Phone


Chat




Video

Top Zendesk Comparisons & Alternatives

Top Comparisons


Top Alternatives


© analyzo.com