Drift

Drift by Drift
Price: Free - Custom

Drift is a messaging app that makes it easy to interact with your website visitors and customers in real-time, from anywhere. You can use Drift inside your website or app and easily chat with your customers in real-time. The Driftbot chatbot routes customers to the right support agent and responds with relevant Help Doc articles right in the chat conversation. It also includes surveys in your website and follow-up with targeted emails based on pages visited or chat conversations. Drift has integrations available with Slack, Hubspot, Drip, and WordPress. It is now available for iOS and its Android app is coming soon.

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Questions
Are there any good alternatives to Intercom?

Drift is a great alternative to intercom even though it has come later in to the in-app support space. The costing for the feature sets i needed were cheaper on drift. Intercom can become cheaper if you start taking package deals

In-App Support Tools Intercom
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Plan

Companies

  • Drift
  • Drift
  • Drift
  • Drift
  • Drift

Pricing

  • Free
  • $50/Month
  • $500/Month
  • From $1500/month (billed yearly) + $2000 (one-time fee)
  • From $5000/month (billed yearly) + $10000 (one-time fee)

Free Trial


General Features

Monthly Active Users

  • 100
  • Custom
  • Custom
  • Custom
  • Custom

Team Members


Technical Features

InApp Messaging


Account Management


Custom Integrations


Customized Reports


Photo Sharing


Predefined Responses


Push Notifications


Third Party CRM Integrations


Bulk Actions


Analytics


Email Ticketing


Visitor Details


Team Management


Support

FAQ


Knowledge Base


Custom Help Center


Email Support


Chat Support


Assist Onboarding


Priority Support


Multiple Platforms




Video

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