Kayako offers three services: Case, Fusion and Engage. Case is focused on ticketing, Engage is Kayako’s live chat service and Fusion offers both.Kayako’s live chat software provides its users the ability to connect with their clients through either an Internet chat or VoIP. Chat hosts have the ability to take screenshots and share them with thier customers which can be very helpful when they are having specific technical issues. Since Kayako is an international company it can offer a wider range of support to those users whose business reach around the world. The initial setup is easy, as it involves only copying and pasting a short section of code onto your site.
You can customize literally everything within the widget apart from the font. Colors, positioning, theme, and texts, even "Operator is typing" can be changed to what you want it to appear. 26 Supported languages thatLive Chat Tools Tidio Chat
Absolutely! Tidio allows users to rate any chat they had with an operator. The operator can also send a question to the customer he is chatting with if they would like to rate their conversation which will pop up in the chat. AllLive Chat Tools Tidio Chat
Yes, it allows rating of chat experiences. It also provides post chat survey to get the feedback about agent from customer.Live Chat Tools Clickdesk
You can customize the chat window from your admin dashboard. You can change the theme, colors, position and avators. We also provide Custom CSS to fully customize the chat widget in our Enterprise plan.Thanks,Live Chat Tools Clickdesk
We offer to rate the conversation in chat transcripts customer's receive after the chat, they have 3 possible options- great, okay, poorly. This is available in Unlimited plan.Live Chat Tools Crisp