LiveChat

LiveChat by LiveChat
Price: From $19/user/month

LiveChat provides a top-of-the-line chat service that is typically found only in enterprise-level implementations. From an open and customizable application programming interface (API), which developers can use to bridge to other applications, to robust customization, which allows you to redesign chat window components to match and enhance your brand, this host environment is far more flexible than most lower-tier, live chat apps. Additional tools allow operators to add multiple tags to chat logs so that the answers to frequently asked questions can be used to reply to new queries.

 

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Questions
Can I customize the chat window with Tidio Chat?

You can customize literally everything within the widget apart from the font. Colors, positioning, theme, and texts, even "Operator is typing" can be changed to what you want it to appear. 26 Supported languages  that

Live Chat Tools Tidio Chat
Does Tidio Chat allow users to rate chat experiences?

Absolutely! Tidio allows users to rate any chat they had with an operator. The operator can also send a question to the customer he is chatting with if they would like to rate their conversation which will pop up in the chat. All

Live Chat Tools Tidio Chat
Does ClickDesk allow users to rate chat experiences?

Yes, it allows rating of chat experiences. It also provides post chat survey to get the feedback about agent from customer.

Live Chat Tools Clickdesk
Can I customize the chat window with ClickDesk?

You can customize the chat window from your admin dashboard. You can change the theme, colors, position and avators. We also provide Custom CSS to fully customize the chat widget in our Enterprise plan.Thanks,

Live Chat Tools Clickdesk
Does Crisp allow users to rate chat experiences?

We offer to rate the conversation in chat transcripts customer's receive after the chat, they have 3 possible options- great, okay, poorly. This is available in Unlimited plan.

Live Chat Tools Crisp
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Plan

Companies

  • LiveChat
  • LiveChat
  • LiveChat
  • LiveChat

Pricing

  • $19/user/month
  • $39/user/month
  • $59/user/month
  • $149/user/month (billed yearly)

Free Trial

  • 30 days
  • 30 days
  • 30 days
  • 30 days

Unlimited Chats


Chat Features

Number of Agents

  • 1
  • 1
  • 1
  • 1

Video Chat


Customize Looks


Simultaneous Chats


Translate Chats


Offline Chatbox


Transfer Files


Complete Visitor Information


Chat Transfer


Multi language Support


Premade Messages


Reporting

Daily Summary


Custom Stat Reports


Customer Satisfaction Report


Export Reports


Chat Transcript


Security

SSL/TSL Encryption


IP Restriction


CAPTCHA Verification


Third Party Intregration

Google analytics


Google translate


CRM Integrations

  • Salesforce
    SugarCRM
    Highrise
    Zapier
    AmoCRM
    Infusuinsoft
    Microsoft Dynamics
    Nutshell
    MiniCRM
  • Salesforce
    SugarCRM
    Highrise
    Zapier
    AmoCRM
    Infusuinsoft
    Microsoft Dynamics
    Nutshell
    MiniCRM
  • Salesforce
    SugarCRM
    Highrise
    Zapier
    AmoCRM
    Infusuinsoft
    Microsoft Dynamics
    Nutshell
    MiniCRM
  • Salesforce
    SugarCRM
    Highrise
    Zapier
    AmoCRM
    Infusuinsoft
    Microsoft Dynamics
    Nutshell
    MiniCRM

Netsuite


Open API


Support

Mobile/Web apps


Training


24X7 Support


Additional Features

Extra details

  • 60-day chat history
    Basic chat customization
    Ticketing system
    Data security
  • Unlimited chat history
    Full chat customization
    Ticketing system
    Data security
    Basic reporting
    Agent groups
    Multiple brandings
  • Unlimited chat history
    Full chat customization
    Ticketing system
    Data security
    Advanced reporting
    Agent groups
    Multiple brandings
    Staffing prediction
    Work scheduler
  • Unlimited chat history
    Full chat customization
    Ticketing system
    Data security
    Advanced reporting
    Agent groups
    Multiple brandings
    Staffing prediction
    Work scheduler
    Dedicated acc. manager
    Product training
    Software engineer support
    Security assistance
    Single Sign-On (SSO)



Video

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