LiveChat provides a top-of-the-line chat service that is typically found only in enterprise-level implementations. From an open and customizable application programming interface (API), which developers can use to bridge to other applications, to robust customization, which allows you to redesign chat window components to match and enhance your brand, this host environment is far more flexible than most lower-tier, live chat apps. Additional tools allow operators to add multiple tags to chat logs so that the answers to frequently asked questions can be used to reply to new queries.
You can customize literally everything within the widget apart from the font. Colors, positioning, theme, and texts, even "Operator is typing" can be changed to what you want it to appear. 26 Supported languages thatLive Chat Tools Tidio Chat
Absolutely! Tidio allows users to rate any chat they had with an operator. The operator can also send a question to the customer he is chatting with if they would like to rate their conversation which will pop up in the chat. AllLive Chat Tools Tidio Chat
Yes, it allows rating of chat experiences. It also provides post chat survey to get the feedback about agent from customer.Live Chat Tools Clickdesk
You can customize the chat window from your admin dashboard. You can change the theme, colors, position and avators. We also provide Custom CSS to fully customize the chat widget in our Enterprise plan.Thanks,Live Chat Tools Clickdesk
We offer to rate the conversation in chat transcripts customer's receive after the chat, they have 3 possible options- great, okay, poorly. This is available in Unlimited plan.Live Chat Tools Crisp