Zoho desk vs Freshcaller

You are Comparing Zoho desk and Freshcaller on Analyzo. We have listed all the plans and features for both these products in the table below, enabling you to view and compare features across them easily. Analyzo has listed the best products in Call Center Software, you can narrow down on products and plans based on their price, features and your requirements. Click here to see other products in Call Center Software.

You are viewing 2 of the 5 Best Call Center Software listed on Analyzo.
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Plan

Company

  • Zoho
  • Zoho
  • Freshworks
  • Freshworks
  • Freshworks
  • Zoho

Price

  • $15/agent/month
  • $30/agent/month
  • Free + Pay-Per-Minute
  • $25/agent/month + Pay-Per-Minute
  • $49/agent/month + Pay-Per-Minute
  • Free

Free Trial


Features

Call Forwarding


Voicemail


Call Recording


Call-Hold Music


Country Blocking


IVR


Analytics


API Access


Additional Features

  • Ticket-level time tracking
    Customer happiness rating
  • Built-in live chat
    Multi-brand help center
  • Custom greetings
    Number porting
  • Call masking
  • Call monitoring
    Conference calling
  • Ticket-level time tracking
    Customer happiness rating
    3 agents

Support

Email


Phone


Chat



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