Samanage vs Xmatters

You are Comparing Samanage and Xmatters on Analyzo. We have listed all the plans and features for both these products in the table below, enabling you to view and compare features across them easily. Analyzo has listed the best products in Incident Management Platforms, you can narrow down on products and plans based on their price, features and your requirements. Click here to see other products in Incident Management Platforms.

You are viewing 2 of the 8 Best Incident Management Platforms listed on Analyzo.
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Plan

Company

  • Samanage
  • Samanage
  • Samanage
  • xMatters
  • xMatters
  • xMatters

Price

  • $29/agent/month (billed yearly)
  • $59/agent/month (billed yearly)
  • $79/agent/month (billed yearly)
  • $16/user/month
  • $39/user/month
  • $59/user/month

Free Trial


Unlimited Notifications


Features

Mobile Apps

  • iOS
    Android
  • iOS
    Android
  • iOS
    Android

On-Call Scheduling


Single Sign-On


Unlimited API Requests


Custom Actions


Priorities


Custom Permissions


Live Call Routing


Teams


Custom SLA


Unlimited Data Retention


Additional Features

  • Incident management
    Service portal
    Knowledge base
  • Service catalog
    Change management
  • Advanced automations
    Contract management
    License compliance
    Scheduled reports
  • 6 integration requests/min
    Alert suppression
    Conference call alerting
    Manual alerting
    Data sync
  • 15 integration requests/min
    Post mortem timeline reporting
    Skill-based assignments
    Multilingual messaging
    Team health reports
    Application audit reports
    Stakeholder licenses available
  • 30 integration requests/min
    MIM playbook
    DevOps playbook
    Change playbook
    Customizable playbooks
    Subscribe to alerts
    Shared operational dashboards
    and more

Support

Email


Phone


Chat


Dedicated Success Manager



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