Samanage vs Freshservice

You are Comparing Samanage and Freshservice on Analyzo. We have listed all the plans and features for both these products in the table below, enabling you to view and compare features across them easily. Analyzo has listed the best products in Incident Management Platforms, you can narrow down on products and plans based on their price, features and your requirements. Click here to see other products in Incident Management Platforms.

You are viewing 2 of the 8 Best Incident Management Platforms listed on Analyzo.
Plan

Company

  • Freshservice
  • Freshservice
  • Freshservice
  • Freshservice
  • Freshservice
  • Samanage
  • Samanage
  • Samanage

Price

  • Free
  • $29/agent/month (billed yearly)
  • $49/agent/month (billed yearly)
  • $79/agent/month (billed yearly)
  • $99/agent/month (billed yearly)
  • $29/agent/month (billed yearly)
  • $59/agent/month (billed yearly)
  • $79/agent/month (billed yearly)

Free Trial


Unlimited Notifications


Features

Mobile Apps


On-Call Scheduling


Single Sign-On


Unlimited API Requests


Custom Actions


Priorities


Custom Permissions


Live Call Routing


Teams


Custom SLA


Unlimited Data Retention


Additional Features

  • Self-service portal
    Knowledge base
    Asset management
    AD integration
  • Custom reports
    Custom domain mapping
    Time tracking
  • Scheduled reports
    Change management
    Problem management
    Release management
  • Service catalog
    Project management
    Advanced security
    Contract management
  • IP whitelisting
  • Incident management
    Service portal
    Knowledge base
  • Service catalog
    Change management
  • Advanced automations
    Contract management
    License compliance
    Scheduled reports

Support

Email


Phone


Chat


Dedicated Success Manager



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