Comparing vnc connect vs gotoassist

You are comparing vnc connect & gotoassist on Analyzo. We have listed all the features for both these products in the table below, enabling you to view and compare features across them easily. Analyzo has listed the best products in Remote Desktop Software, you can narrow down products based on their prices, features and your requirements. Click here to see other products in Remote Desktop Software.

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Companies

  • RealVNC
  • GoToAssist

Pricing

  • Free - Custom
  • Starting from $69/month

Descriptions

  • VNC Connect is a simple and secure remote access and support software, suitable for a wide range of applications, platforms and industries. It is essentialy a screen sharing software that enables you to solve problems, help people and work remotely. VNC Connect has device access and instant support capabilities built-in, so a single subscription enables remote access and support for your entire organization.

    Key features:

    • Decrease support call repeat rates, call handling time and on-site travel costs.
    • Reduce the need for specialized training and documentation for remote support.
    • Provide engaging, real-time service that improves employee and customer satisfaction.
    • Anticipate and prevent system failures and the risk associated with on-site service.
    • Avoid downtime with faster problem identification and resolution.
    • Support business and compliance objectives with audit and security functionality.
  • GoToAssist is a remote access solution which enables your customers and your technicians share their screen and hand-over keyboard and mouse control. It lets you easily access your customer’s system information, including hardware and software configuration.

    Key features:

    • Securely send and receive files in a live or unattended support session – useful for applying patches, updates and more.
    • Easily switch or scroll between all of your customer’s monitors.
    • Host up to 8 sessions simultaneously per technician.
    • Draw, highlight and point to items on the customer’s screen.

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