BirdEye is a feedback platform that helps you get to know your competition inside and out. It equips you with real-time access to your competitors' customer insights so you don't just know your competition, you stay ten steps ahead of them.
BirdEye runs your competitors’ reviews from hundreds of review sites and social platforms are run through its proprietary Natural Language Processing (NLP) algorithm so you can get real-time competitive insights and discover opportunities to capture market share.
With BirdEye, you can compare sentiment for products and services against industry leaders at a national, regional, or local level. It helps you analyze relative performance against your competitors based on customized success metrics, identify overall business themes, drill into sentiment drivers and customer verbatim surrounding each theme, and track trends over time.
Your competitors’ customers are your most likely prospects. Understanding your competitors’ strengths and weaknesses can help drive marketing messages and sales efforts. BirdEye helps you develop company-wide best practices and stay ahead of the game in every aspect to turn your competitors’ customers into yours.