Does Tidio Chat allow users to rate chat experiences?

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Answer
Jerry
Jerry
  • Answer written
  • 7 Months ago

Absolutely! Tidio allows users to rate any chat they had with an operator. The operator can also send a question to the customer he is chatting with if they would like to rate their conversation which will pop up in the chat. All ratings are kept and managed within our chat panel and they are also kept in a conversation history so all the comments and ratings are saved.


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