I want to add a widget on my website, through which I can chat to users while they are on my website. Most of the solutions that I know are paid. Are there any free tools for this?
Yes, you can go for Zopim or Olark which are both available for free. Zopim’s free plan is for only 1 agent and it comes with limited features like 1 concurrent chat, chat rating and 14-day chat history. Alternatively you can choose Olark as your live chat solution which offers a free plan for 1 operator, 20 chats per month, visitor details, offline messaging, custom design and other standard features.