How is Vtiger different from its competitors?

Can you answer this question?



Answer
Shree Krupa K
Shree Krupa K
  • Answer written
  • 1 Year ago
  • Edited

This question is hard to answer without considering which competitor we’re talking about.


But we can answer why Vtiger CRM is so uniquely positioned.


Long History, started in 2004

It gave us the luxury of several iterations to improve upon what we did earlier.


Large client-base, gave us many suggestions 

We are one of the few CRM companies with a large client base - over 250,000 businesses use Vtiger.

We listened, brainstormed, and tinkered with these suggestions until they became good enough to make it into product.


Culture - Engineering driven, Customer focused.

We have an ambitious engineering team eager to adopt modern technologies and to deliver more value, and great experience for users.

Our customer success team members are passionate learning about your business and tailoring the CRM to make your business great with it. 



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Shree Krupa K
Shree Krupa K
  • Answer written
  • 1 Year ago

This question is hard to answer without considering which competitor we’re talking about.


When we spoke to our customers, they shared the below features as what makes Vtiger stand out from its competitors:  


All-in-one:

  • Vtiger is an integrated system for Sales, Marketing and Customer Service teams

Advanced Features:

  • Vtiger has advanced features. Ex: Group mailboxes, Document engagement and tracking, Real-time alerts, Appointment Pages, Multiple Pipelines, Sales and Support Insights, Geo-fencing for field appointments, and more.

Extensive customization:

  • Workflows to trigger on various conditions, and able to do diverse actions, including web hooks.
  • Custom fields to capture additional data
  • Custom sharing rules to ensure only concerned people can view, edit, delete records.

Easy to use:

  • Different views for different needs - Kanban view, List view, Calendar view.

Custom lists Integration:

  • Official connectors to over 25 apps + over 300 more via Zapier.
  • 150+ extensions built by 3rd party developers

Excellent customers support:

  • Passionate CRM coaches eager to assist.

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