Best In-App Support Tools

If you have customers, you need customer support software. There will always be difficult questions to answer and dissatisfied customers to appease, but at least managing your support requests can be simplified. That's where customer support apps come in. These apps are designed to make it easy for you to better support your customers.

Best In-App Support Tools

Drift
Price : Free - $999/Month

Drift is a messaging app that makes it easy to interact with your website visitors and customers in real-time, from anywhere. You can use Drift inside your website or app and easily chat with your customers in real-time.

Helpshift
Price : Free-Custom

Helpshift platform consists of a mobile-focused SaaS solution, which aims to provide embedded support desk for native apps, allowing developers to capture device info from their users so that they can troubleshoot problems quicker and more effectively.
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RevTwo
Price : Free-$250/Month

RevTwo has rethought support to optimize the way customer questions are handled throughout the entire process. It provides powerful diagnostic tools that enable you to work with your customers and troubleshoot even their most challenging problems.
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Hotline
Price : Custom

Hotline.io allows businesses to provide support to their customers from within their apps. It offers its real-time engagement and self-service features, like High Speed UI, In-App Chat, Targeted Campaigns and Mobile FAQs, for the app-based businesses to manage rapid business growth.

Apertain
Price : Free-$200/Month

It helps discover user experience for the app with smart prompts. Apertain In-App Support guides users to leave feedback when they are not satisfied. It is easy to setup and intuitive for users to take part.
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Intercom
Price : $53/month - $85/month

Intercom makes communicating with your customers simple, personal, and fun for everyone. It is an innovative CRM application which let you interact with your customers/users either by email or live on your website when they are browsing it.
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Hipmob
Price : $10/Agent/Month-$79/Agent/Month

Hipmob provides hosted live chat and in-app support and feedback for mobile applications. It is a fully fledged in-app FAQ, in-app feedback, and live chat platform for iOS, Android and PhoneGap apps.
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