Onboarding is a process of orienting and familiarizing your first-time user with the environment, giving basic essential directions and increasing the likelihood that new users become successful when adopting your product or service. User onboarding is important to growth because it helps convert new users into active and engaged users of the product.
These tools help you better explain the functionality of your website or application. They can be used to develop a step by step wizard/guide to let the user know about the key features of your application and how to use them. They can be configured to show to users the first time they visit a website or a page and improve the user on-boarding experience.