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Live Chat Tools provide a way to interact with your website visitors while they are on the site. Its a great way to increase your sales/conversion rates and to better understand problems and frustrations the customers are facing while using your website. Analyzo has listed the leading Live Chat tools that you can integrate on your website.
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LiveChat provides a top-of-the-line chat service that is typically found only in enterprise-level implementations. From an open and customizable application programming interface (API), which developers can use to bridge to other applications, to robust customization, which allows you to redesign chat window.
Comm100 Live Chat provides highly secure and reliable chat services to both large and small businesses. The advanced chat routing and reporting features enable businesses to manage live chatteam efficently and effictively.Customization is allowed and optimized for mobile devices.
Velaro is the largest independently owned live chat provider in the industry. For over a decade. the company has helped improve the performance of company websites, whether the goal is to increase leads, online transactions or improve customer service.
ClickDesk is an easy to integrate online chat tool that supports Skype. The look and feel of the chat widget can be customized - You can choose between a classic chat bar at the bottom of the site or a chat button. ClickDesk also has an offline mode where when no agent is online, users can fill in their phone number/email ID to request a call back.
Kayako offers three services: Case, Fusion and Engage. Case is focused on ticketing, Engage is Kayako’s live chat service and Fusion offers both.Kayako’s live chat software provides its users the ability to connect with their clients through either an Internet chat or VoIP. Chat hosts have the ability to take screenshots and share them with thier c
Olark provides a wide variety of template designs and color options for its live chat tool. You can also use custom templates and edit the CSS to modify the look and feel of the chat tool. It can be integrated with a number of CRM solutions like Assistly, Highrise, Salesforce, Webhooks and Zendesk.
Zopim is a live chat support widget on your website that lets you chat with and sell directly to your online customers. Zopim works on nearly every browser, IM client and mobile phone. It is easy to install and move around on the site, which makes it very useful.
Intercom makes communicating with your customers simple, personal, and fun for everyone. It is an innovative CRM application which let you interact with your customers/users either by email or live on your website when they are browsing it.