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Knowledge Base Software help your business to set up a knowledge base and share information, documents & files, support FAQs and training material with staff & customers in categorized way. Get competitive edge over rivals by setting up an efficient customer support knowledge base. Reduce time spent on customer support, improve productivity of employees and save precious time wasted on searching information. It helps set up a system which allows your staff, customers and partners to access information locally or over the internet. Analyzo has listed the best Knowledge Base Software that you can choose from based on your requirements.
Up to $100/month
Up to $200/month
Up to $50/month
Help customers help themselves by building a knowledge base – a self service experience that improves customer satisfaction and reduces support requests. Zendesk knowledge base software is simple to customize and use – as an internal knowledge base, IT knowledge base, or a customer facing resource.
With Helpjuice, get fewer support emails and more happy customers. Easy-to-use knowledge base software guarantees 50% less support emails and more happy customers. Helpjuice helps you get the most out of your knowledge base. All knowledge is centralized in a single knowledge base.
Easily create online FAQ, self service or internal knowledge base with ProProfs. Reduce customer support tickets and manage employee knowledge with an easy-to-use tool. Create a secure, online resource center where employees can easily find and share information.
Intercom makes communicating with your customers simple, personal, and fun for everyone. It is an innovative CRM application which let you interact with your customers/users either by email or live on your website when they are browsing it.