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Helpdesk softwares add value and productivity to the customer, client or employee services for millions of businesses across various categories. Customer support process needs to be optimized and automated to gain better efficiency in providing satisfaction to clients and associates. For this requirement, helpdesk softwares stand out in the scene as an all-in-one platform to serve for your customer needs and support. Find and Compare the best Helpdesk softwares here. We list products from the best companies and provide you with a set of filters through which you can narrow down on services based on your requirement. Click on Quick View to see plan features or Compare matching services across companies.
UserVoice is provides helpdesk software whose features include Inspector tool, UserVoice widget, Instant Answers tool and native mobile apps for IOS and Android.
Desk.com, previously known as Assistly, is a cloud-based helpdesk system provided by Salesforce. Features include multi-channel capabilities for handling customer requests through portal/knowledgebase, satisfaction scores and performance monitoring.
Freshdesk Inc. is a cloud-based software provider with a flagship helpdesk software bringing together multiple communication channels and social networks, improving customer communication. Other features include 30+ integrations and mobile apps for IOS and Android.
Happyfox provides helpdesk software whose features include email-ticketing, helpdesk reporting with analytics software, SLA management, multi-lingual support and integration with a host of apps.
Zoho Support provides helpdesk software whose features include multi-channel support, productivity tools that allow automation and measurable metrics. Mobile support is available in iOS and Android.
LiveAgent is a multi channel help desk solution encompassing live chat software, customer portal and all-in-one support ticket system. There are 3 pricing plans available, each including 3 agent seats from the start.
Zendesk, Inc. is a software development company that provides a cloud-based helpdesk software platform that includes ticketing, self-service options, and customer support features. Other features include Benchmarking tool and NetPromoter score.
Groove is a help desk software that helps you effectively manage your online customers support. It is much more than a help desk as it also includes ticketing system, support email management and a contact widget. Besides, you can integrate it with Slack, HipChat, Olark, Zapier and others for free.