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Comparing Live Chat Tools Products

Attributes

Pricing

  • Free
  • $19 per month
  • $15/Agent/Month
Plan

Companies

  • Olark
  • LiveChat
  • Kayako

Pricing

  • Free
  • $19 per month
  • $15/Agent/Month

Free Trial

  • 14 Days
  • 30 days
  • 30 days

Unlimited Chats


Chat Features

Simultaneous Chats


Translate Chats


Transfer Files


Complete Visitor Information


Chat Transfer


Multi-language Support


Premade Messages


Video Chat


Number of Agents

  • 1
  • 1
  • 1

Customize Looks


Offline Chatbox


Reporting

Daily Summary


Custom Stat Reports


Customer Satisfaction Report


Export Reports


Chat History


Security

SSL/TSL Encryption


IP Restriction


CAPTCHA Verification


Third Party Intregration

Google analytics


Google translate


Netsuite


Open API


CRM Integrations

  • Salesforce
    Nutshell
  • Salesforce
    SugarCRM
    Highrise
    Zapier
    AmoCRM
    Infusuinsoft
    Microsoft Dynamics
    Nutshell
    MiniCRM
  • Salesforce
    Sugar

Support

Mobile/Web apps


Training


24X7 Support


Additional Features

Extra details

  • 20 monthly conversations
    5 concurrent Chats
  • 60-day chat history
    Basic chat customization
    Ticketing system
    Data security
  • Real-time visitor monitoring
    Voice
    click-to-call and VoIP integration
    Chat + click to call website button generator
    Intelligent chat routing



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